Renting Made Simple, Supportive, and Stress-Free

Whether you’re renting for the first time or an experienced tenant, you’ll feel right at home with Pink and Blue Real Estate. Our dedicated team of property managers is here to ensure your rental journey is smooth, transparent, and tailored to your needs.

We know that finding the right rental can feel overwhelming. That’s why we combine local market expertiseclear communication, and a genuine commitment to service—to help you secure a home that suits your lifestyle, location preferences, and budget.

Whether you’re moving across town or relocating from interstate, we’re here to support you with every step of the process.

Step 1: Found the Perfect Rental? Let’s Get Started

So, you’ve discovered a property that feels like the right fit—great news! The next step is to contact your local Pink and Blue Real Estate office to express your interest.

To begin the application process, you’ll need to complete a Tenancy Application Form and provide supporting documentation. This typically includes:

  •  Photo identification (e.g., driver’s licence or passport)

  •  Proof of current address (e.g., utility bill or lease agreement)

  •  Proof of income (e.g., payslips or bank statements)

Our friendly property management team will guide you through the process, explain what’s required, and ensure your application is submitted smoothly and efficiently. 

Step 2: Understanding Your Rental Bond

Paying a rental bond is a standard and important part of securing your new home. It acts as a financial safeguard for the property owner in the event of any breach of your tenancy agreement, such as:

  • Property damage

  • Excessive wear and tear

  • Unpaid rent or expenses when you move out

The bond amount will be clearly stated in your tenancy agreement and is usually based on your weekly rent. If your rent increases during your tenancy, your bond may also be adjusted accordingly.

At Pink and Blue Real Estate, all rental bonds are lodged securely with your state or territory’s Residential Tenancy Authority, in accordance with legal requirements.

Good to know: If you meet all tenancy conditions and return the property in good order, your bond will be refunded promptly at the end of your lease.

Step 3: Paying Your Rent On Time

At Pink and Blue Real Estate, we make it easy for you to stay on top of your rental payments. As a tenant, you’re responsible for ensuring your rent is paid on or before the due date, as outlined in your Tenancy Agreement.

Your agreement will specify:

  • How and where to pay your rent

  •  When each payment is due

If you’re experiencing any difficulty making a payment, please reach out to your Property Manager immediately. We’re here to help and can often assist with early communication and flexible solutions.

If rent falls into arrears, we are required to follow the appropriate steps outlined by the Residential Tenancies Act in your state or territory to recover the overdue rent on behalf of the property owner.

Open communication is key. Let us know early so we can work together to resolve any issues quickly and respectfully.

Step 4: Property Condition Reports & Routine Inspections

Before you move into your new home, your Pink and Blue Real Estate Property Manager will complete a Property Condition Report. This detailed report records the condition of the property at the start of your tenancy and helps ensure transparency and fairness throughout your lease.

You’ll receive a copy and have the opportunity to:

  • Review the report carefully

  • Add any additional notes or observations

  • Sign and return it to your Property Manager to be filed with your Tenancy Agreement

This report protects both you and the property owner by ensuring you’re not held responsible for any existing damage or wear and tear present before you moved in.

Throughout your tenancy, we’ll also carry out routine inspections Initially 3 months and after each 6 months to:

  • Check on the overall condition and upkeep of the property

  • Identify and discuss any required maintenance or repairs

  • Capture general photos for reporting purposes (no personal items will be photographed)

You’ll always be notified in advance before an inspection takes place, and this is a great opportunity to bring up any concerns or maintenance needs you’ve noticed.

Of course, you’re also welcome to report issues at any time—we’re just a call or message away.

Step 5: Emergency Repairs & Maintenance

If you experience an emergency repair issue in your rental property, always contact your Pink and Blue Property Manager through the property tree portal first. If it’s after hours and you can’t reach us directly via phone.

Emergency repairs include anything that:

  • Poses a risk of injury

  • Makes the property unsafe or unsecured

  • Causes major damage (e.g., burst pipes or serious electrical faults)

For non-urgent repairs, please report the issue through the agreed method—tenant portal—and include a photo if possible. Your Property Manager will arrange a qualified tradesperson to contact you and schedule the repair.

Please do not arrange repairs on your own unless it’s an emergency. If the repair is not classified as urgent under the Residential Tenancies Act, you may be responsible for the cost.

Step 6: Ending Your Tenancy

When it’s time to move on, it’s important to follow the correct process to end your tenancy smoothly and avoid unnecessary costs.

If you are ending the lease:

You’ll need to provide the required notice period, which can vary by lease type and location. Your Pink and Blue Property Manager will guide you on the correct timeframe and provide a Notice of Intention to Vacate form to complete.

If the homeowner is ending the lease:

You’ll receive written notice, and your Property Manager will walk you through the next steps to ensure a smooth handover.

Before vacating:

  • Ensure all rent and outstanding invoices are paid

  • Return the property in clean condition, consistent with your Property Condition Report 

  • Return all keys on or before the agreed date. If keys are not returned, the locks may be changed at your expense

final inspection will be conducted once the property is vacant and keys have been returned.

Clear communication with your Property Manager will ensure everything is handled professionally and with minimal stress.

FOR YOUR LEGAL RIGHTS AND RESPONSIBILITIES PLEASE REFER BELOW LINK:

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